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FairCasinos

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PostPosted: Fri Mar 18, 2005 1:29 pm    Post subject: Integrity Casinos Ltd. - CasinoKingdom, Captain Cooks Reply with quote

casinokingdom.com - Casino Kingdom
captaincookscasino.com - Captain Cooks Casino

Launched: 1999
Software: Microgaming
Licensed:

Latest casino launched 2005: Casinoclassic.com - Casino Classic

Also had illustratedcasino.com - Illustrated Casino but this closed down some time ago.

integritycasinos.com is a portal for all the sites
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FairCasinos

Posts: 1059
Cash
PostPosted: Fri Mar 18, 2005 1:32 pm    Post subject: Reply with quote

They were among the first Microgaming casinos to implement separate bonus accounts. The terms and conditoins were sometimes very hard to find on the sites and they seem to be having some problems at the moment with promotions and confiscating winnings from bonus offers.

http://www.casinomeister.com/forums/showthread.php?t=7596

They have been well regarded but at the moment they are dumped until the current problems are resolved.

Here is another discussion thread about this group concerning some past confusion about their bonuses.
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FairCasinos

Posts: 1059
Cash
PostPosted: Fri Mar 18, 2005 2:22 pm    Post subject: Reply with quote

I am not sure what they think they are doing but it seems they have lost the plot. They have been removing bonuses from some players and this email has been posted on various boards:

Quote:

Hi there XXXX,

Thanks for the email.

You have been found to be skimming our promotions and using them for financial gain or a means of income rather then for entertainment purposes. You WILL have your deposits refunded but anything above the deposit amount will be retained by the casino.


I apologise for the inconvenience.

Please let me know if there is anything else I can help you with.

Fair thee well,

Friar Theodore
Royal Clergyman


They later decided on another tactic and sent out this email to players:
Quote:

We have been the subject potentially of a large group of abusers who have
taken unfair advantage of our promotions. This has been done at the
expense of our loyal players, such as yourself, who deposit and receive
promotions on a regular basis.

We must now undertake an immediate and complete audit of all player
accounts, and as a consequence, your funds have been temporarily placed
on hold as we undertake this audit. You may elect for an immediate refund of
deposit(s) made to claim signup bonuses up to the amount of your player
current account balance or withdrawal, however, in doing so you will
forfeit any amounts in your accounts/withdrawals above and beyond your
deposit(s). If you wish to elect for this option of deposit refund please
respond to this email with "BJ play return deposit" in the subject line
and we will attend to your query immediately.

If you have not played BJ with your signup bonus or signup bonus
qualifying deposit, we can give express attention to your query and we
will be able to process your withdrawal quickly. If this is the case
please respond to this email with 'No BJ Play" in the subject line, and we
will attend to your query immediately.

Our audit and reconciliation will be complete within 7 days of receiving
this email. We will advise you at the end of this audit of our findings
and decisions.

It is important to us you understand we are not inferring you are part of
this abusive group, however we must audit every player to prove the
innocent as well as identify the abusers.

Kind regards,

Fraud and Security Department


Later they released this statement:

Quote:
Integrity Casinos Limited (ICL) is releasing a formal statement in response to recent speculation regarding their player account audit.

In early March, three of the casino brands operated by Integrity Casinos (Captain Cooks Casino, Casino Kingdom and Casino Classic) were found to have suffered a significant amount of suspect wagering.

A large number of casino accounts (displaying suspect wagering behavior) have now been identified, warranting casino management to take immediate action. This action involves Integrity Casinos undertaking a complete review of the identified accounts – a process that is both time consuming and labor intensive. Once complete, accounts will have been classified into one of three possible positions. The following outlines the actions that will be taken:

Position
1) Proven to be a legitimate player without suspect wagering.
Result
These accounts will be unlocked and players advised.
Position
2) Wagering has a high probability of being suspect, and the Real Account has a zero balance.
Result
These accounts will be closed and
players advised.
Position
3) Wagering has a high probability of being suspect, and the Real Account has a balance greater than zero.
Result
These accounts will have any amounts transferred from their Bonus Account removed, and players advised they can continue wagering with their deposits and any remaining winnings, under the terms and conditions that existed at the time the deposit was made.

If any suspect account has cashins pending, these will be paid but transfers from the Bonus Account to Deposit Accounts will be deducted first. Cashins for non-suspect accounts will be honoured in full.

These actions are all designed to ensure that Integrity Casinos is known to operate brands where players who look for genuine gaming entertainment based around playing against the rules of the games fairly, are welcomed and treated with respect and courtesy.

Players who do not fall into this category detract from the ability of Integrity Casinos to reward the genuine and legitimate players for their continued patronage of our brands, and will not be tolerated.
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FairCasinos

Posts: 1059
Cash
PostPosted: Fri Mar 25, 2005 1:01 pm    Post subject: Reply with quote

They have now been acquired by Casino Rewards which isn't great news.

Casino Rewards was already in the dumped section.


Quote:

PRESS RELEASE

FOR IMMEDIATE RELEASE


CASINO REWARDS ANNOUNCES ACQUISITION OF INTEGRITY CASINOS

25 March 2005 — Casino Rewards Group, operators of leading casinos including Blackjack Ballroom and Golden Tiger, and Integrity Casinos Limited, operators of the long established Captain Cooks Casino, today announced that the companies have reached an agreement under which Casino Rewards will acquire all Integrity gaming entities.

Jamie Taylor from Casino Rewards stated, "The Casino Rewards Group and ICL are both Microgaming powered groups and share complementary business models, which will allow easy integration of ICL’s product offerings and most importantly uninterrupted provision of service for all ICL players. This acquisition is an exciting opportunity that will make Casino Rewards a stronger company with increased opportunities for growth and greater resources to offer clients. ICL brings a suite of long standing and well respected brands, which really made the acquisition an easy decision, we can’t wait to get the operational ball rolling, and put an end to the unfounded speculation regarding delayed payments”.

Casino Rewards has emphasized that all players and affiliates will incur no intended disruption to business at ICL, with all player and affiliate accounts to continue and be paid as per standard trading terms.

About Casino Rewards

Casino Rewards has been a leader in the gaming industry for more than four years and is a member of the Interactive Gaming Council operating under their code of conduct guaranteeing fair and honest gaming. They operate 7 casino brands and 3 poker sites and are recognized as some of the most respected casino brands in the gaming industry, providing unparalleled, friendly, and professional 24/7 customer support, great value and the most rewarding promotions available anywhere online.

Casino Reward’s casinos have been applauded for Privacy and Security Policies, state-of-the-art technology, guaranteed fast payouts, and commitment to customer care. Casino Rewards pride themselves on offering customers a complete gaming experience with promotions rewarding those that regularly play at Casino Rewards Casinos.

http://www.casinorewards.com

About Integrity Casinos

Commencing in 1999 Integrity Casinos made its debut in online gaming with Captain Cooks Casino, which has become one of the most trusted and established online casinos. Integrity later added Casino Kingdom, Captain Cooks Poker and more recently Casino Classic to its gaming suite..

Utilising Microgaming software and licensed in Kahnawake, Integrity Casinos prides itself in exceptional 24/7 player support and has been the recipient of multiple industry awards.

http://www.captaincookscasino.com
http://www.casinokingdom.com
http://www.casinoclassic.com
http://www.captaincookspoker.com
http://www.integrityprofits.com
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Announcer

Posts: 54459
Cash
PostPosted: Mon Aug 15, 2005 8:07 pm    Post subject: Reviews : Captain Cooks Review Reply with quote

joann23's review for Captain Cooks
====================================

they have the best customer service I have ever seen in any casino group so far! Also they have a no deposit sign up bonus and ongoing promotions and compitions did I spell that right? They have recently switched over to casino rewards as thier loyalty which is good because you can combine your points from other casinos in thier group!

Support: Excellent
Website: Very Good
Promos: Very Good
Software: Very Good
Payout Speed: Good

Personal Rating: 9/10

--- August 15, 2005, 4:07 pm EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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Announcer

Posts: 54459
Cash
PostPosted: Sat Sep 03, 2005 3:29 pm    Post subject: Reviews : Captain Cooks Review Reply with quote

rippey's review for Captain Cooks
====================================

Nice casino

Support: Excellent
Website: Excellent
Promos: OK
Software: Good
Payout Speed: Good

Personal Rating: 7/10

--- September 3, 2005, 11:29 am EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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Announcer

Posts: 54459
Cash
PostPosted: Sat Sep 03, 2005 4:00 pm    Post subject: Reviews : Captain Cooks Review Reply with quote

crashoverride's review for Captain Cooks
====================================

Support: OK
Website: Poor
Promos: Excellent
Software: Good
Payout Speed: OK

Personal rating out of 10: Not Rated

--- September 3, 2005, 12:00 pm EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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Announcer

Posts: 54459
Cash
PostPosted: Fri Sep 16, 2005 1:28 am    Post subject: Reviews : Captain Cooks Review Reply with quote

upnupu's review for Captain Cooks
====================================

Captain Cooks! They have been around for a good long time! I think i rembemer the first time I ever played there, but it would be a good long time ago! I must not made a deposit or I would remember. But I played a lot of games with the no deposit welcome bonus and that was back when I would still play slots and nothin else

Support: Not Rated
Website: Not Rated
Promos: Not Rated
Software: Not Rated
Payout Speed: Not Rated

Personal rating out of 10: Not Rated

--- September 15, 2005, 9:28 pm EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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Announcer

Posts: 54459
Cash
PostPosted: Fri Sep 16, 2005 1:29 am    Post subject: Reviews : Captain Cooks Review Reply with quote

upnupu's review for Captain Cooks
====================================

Captain Cooks! They have been around for a good long time! I think i rembemer the first time I ever played there, but it would be a good long time ago! I must not made a deposit or I would remember. But I played a lot of games with the no deposit welcome bonus and that was back when I would still play slots and nothin else

Support: Not Rated
Website: Not Rated
Promos: Not Rated
Software: Not Rated
Payout Speed: Not Rated

Personal rating out of 10: Not Rated

--- September 15, 2005, 9:28 pm EST ---


====================================

upnupu's updated review for Captain Cooks
====================================

Captain Cooks! They have been around for a good long time! I think i rembemer the first time I ever played there, but it would be a good long time ago! I must not made a deposit or I would remember. But I played a lot of games with the no deposit welcome bonus and that was back when I would still play slots and nothin else

Support: Very Good
Website: Very Good
Promos: Very Good
Software: Excellent
Payout Speed: Very Good

Personal Rating: 7/10

--- September 15, 2005, 9:29 pm EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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Announcer

Posts: 54459
Cash
PostPosted: Fri Sep 16, 2005 2:12 am    Post subject: Reviews : Captain Cooks Review Reply with quote

sunspun's review for Captain Cooks
====================================

They made me mad here at first, because I was trying to register a new account, and I can't remember if it wouldn't let me register as a new player, or if they just wouldn't give me the new player bonus. But one of those... they said I had already registered, which I knew I had not! Turned out though that someone ELSE already had registered an account with them while using my computer, and they just never mentioned it to me. (Denied it, in fact, until I showed them proof!) So I didn't get the new player bonus, but I decided to play anyway, since I was already there and ready and all, but I didn't cash out. Their support was actually pretty nice on the phone with me, I see that now. At the time though, when I thought I was right and they were wrong, I didn't see it that way!

Support: Very Good
Website: Very Good
Promos: Good
Software: Very Good
Payout Speed: Good

Personal Rating: 7/10

--- September 15, 2005, 10:12 pm EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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Announcer

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PostPosted: Tue Sep 20, 2005 7:38 pm    Post subject: Reviews : Captain Cooks Review Reply with quote

catrescue911's review for Captain Cooks
====================================

I have to say that this is one of the tightest casinos I have ever played at online. I have deposited there maybe 4 or 5 times, and just can't seem to do anything with the games. It doesn't matter what I play. I won't play where I feel like I don't have a chance, and Cap Cooks falls right n that category. I don't expect to always win, but I want to get more than 5 minutes of play from my deposit.

Support: OK
Website: OK
Promos: Poor
Software: Good
Payout Speed: Not Rated

Personal Rating: 4/10

--- September 20, 2005, 3:38 pm EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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Announcer

Posts: 54459
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PostPosted: Wed Sep 28, 2005 1:13 am    Post subject: Reviews : Casino Kingdom Review Reply with quote

catrescue911's review for Casino Kingdom
====================================

I played at Casino Kingdom on a ND bonus, and it's really difficult to tell much about a casino with $10. That just seems cheap to me, and usually I don't deposit after that unless I get to play for a while. I haven't deposited there yet, and if offered a really nice bonus with a decent playthrough, I might bite.

Support: Good
Website: Good
Promos: OK
Software: Very Good
Payout Speed: Not Rated

Personal Rating: 6/10

--- September 27, 2005, 9:13 pm EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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Announcer

Posts: 54459
Cash
PostPosted: Fri Sep 30, 2005 5:22 am    Post subject: Reviews : Casino Kingdom Review Reply with quote

upnupu's review for Casino Kingdom
====================================

Support: Very Good
Website: Very Good
Promos: Very Good
Software: Very Good
Payout Speed: Not Rated

Personal rating out of 10: Not Rated

--- September 30, 2005, 1:22 am EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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Announcer

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PostPosted: Wed Dec 14, 2005 3:36 am    Post subject: Reviews : Casino Kingdom Review Reply with quote

sunspun's review for Casino Kingdom
====================================

I have not played here very much, but the times I have played here, were all good. I was more than satisfied with the software here; I don't know why this one would have been any different, since I know a lot of other casinos that I have also played at use this same type of software, but for some reason, my computer liked this one better! Everything seemed to run more smoothly and games played a little more quickly, especially the blackjack game, which is what I usually like to play.

Support: Very Good
Website: Very Good
Promos: Very Good
Software: Very Good
Payout Speed: Very Good

Personal Rating: 8/10

--- December 13, 2005, 10:36 pm EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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Announcer

Posts: 54459
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PostPosted: Wed Jan 11, 2006 12:00 pm    Post subject: Reviews : Captain Cooks Review Reply with quote

ghost30's review for Captain Cooks
====================================

Support: Excellent
Website: Excellent
Promos: Very Good
Software: Excellent
Payout Speed: Very Good

Personal Rating: 9/10

--- January 11, 2006, 7:00 am EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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Announcer

Posts: 54459
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PostPosted: Thu Feb 02, 2006 4:34 pm    Post subject: Reviews : Captain Cooks Review Reply with quote

jw3400's review for Captain Cooks
====================================

Support: OK
Website: Good
Promos: Good
Software: Very Good
Payout Speed: Not Rated

Personal Rating: 6/10

--- February 2, 2006, 11:34 am EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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Announcer

Posts: 54459
Cash
PostPosted: Thu Feb 02, 2006 4:38 pm    Post subject: Reviews : Casino Kingdom Review Reply with quote

jw3400's review for Casino Kingdom
====================================

Support: OK
Website: Good
Promos: OK
Software: Good
Payout Speed: Not Rated

Personal Rating: 5/10

--- February 2, 2006, 11:38 am EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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Announcer

Posts: 54459
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PostPosted: Thu Feb 02, 2006 7:48 pm    Post subject: Reviews : Captain Cooks Review Reply with quote

golfpro29's review for Captain Cooks
====================================

I have not played here in quite a while, but if they are still like they used to be they are a very good place to play. I think they were bought by Casino Rewards though, which isn't a bad thing, just not the same management as they used to be. I would still play here though as they do have some good bonuses and great service.

Support: Excellent
Website: Excellent
Promos: Very Good
Software: Excellent
Payout Speed: Very Good

Personal Rating: 8/10

--- February 2, 2006, 2:48 pm EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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Announcer

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PostPosted: Mon Mar 05, 2007 2:04 am    Post subject: Reviews : Captain Cooks Review Reply with quote

chieforulez's review for Captain Cooks
====================================

Support: Very Good
Website: Excellent
Promos: Excellent
Software: Excellent
Payout Speed: Excellent

Personal Rating: 8/10

--- March 4, 2007, 9:04 pm EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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